About This Blog

 Sherri Dorfman, CEO, Stepping Stone Partners

My Consumer eHealth Engagement blog is designed to inform professionals from Health Information Technology companies, Health Plans and Healthcare Delivery organizations about new approaches and solutions to engage and empower consumers/ members/employees/patients to make more informed decisions, self- manage and collaborate with their care team, families and others like them. The ultimate goal is better health and outcomes.

My Expertise: 

I leverage my extensive experience, knowledge and network to help companies make the right strategic product and marketing decisions, guiding: 

Product roadmap definition and research for solutions with mobile, social community and decision support tools

Product planning to integrate with new solutions from mergers, acquisitions, partnerships and purchases

> Data-Driven health engagement strategies 

Find out how I can help you by calling me at 508-655-6585.

 

Learn more about Me and my expertise

Read about the unique perspective shared through this blog

 

 

 

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    Generating Mobile Engagement Through Consumer Segmentation, Crowd Sourcing and Personalization

    World Congress Leadership Summit on Mobile Health, July 29th & 30th, Boston

    Healthcare organizations are taking advantage of the consumer’s strong demand for smart phones and mobile health apps. They are piloting new health initiatives through SMS (text), Mobile Web and Mobile Applications and learning about the opportunities and barriers to accelerate adoption and usage.

    Industry leaders understand the need to tailor their mobile offerings to specific consumer segments and to personalize the experience to sustain engagement.

    During our session, you will learn how our panelists are utilizing mobile to enable care access and compliance, deliver health education as well as  influence and track health behaviors.  They will show examples of their mobile health initiatives and share insights they’ve gained from segmentation, personalization and crowd sourcing. The panelists will also offer their vision for mobile health opportunities in the near future.

    You will gain a unique perspective from companies on this panel which are bringing mobile health offerings to consumers directly as well as through the healthcare delivery and health plan channels. As you will see, each business channel has its own sources of value to engage the consumer.

    Facilitator:

    Sherri Dorfman, MBA, CEO, Consumer eHealth Engagement Specialist, Stepping Stone Partners

    Panelists:

    • Bud Flagstad, Vice President, Strategic Initiatives, UnitedHealth Group
    • Julie Kling, Mobile Strategy Group, Humana
    • Tim Kieschnick, Director, User Experience Internet Services Group, Kaiser Permanente
    • Alexandra Pelletier, Team Lead, Program and Product Development, Center for Connected Health, Partners HealthCare System
    • Benjamin Rubin, CTO and Co-Founder, Zeo Inc.

     

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