About This Blog

 

Sherri Dorfman, CEO, Stepping Stone Partners, Health Technology Innovation & Patient Experience Strategist

My blog is designed to spotlight healthcare organizations with innovative uses of technology & data to drive Care Coordination, Collaboration, Patient Engagement & Experience.

These patient centric approaches may influence your product & service roadmap, experiences, partnerships and marketing strategies.

MY EXPERTISE:

While consulting, I leverage my extensive healthcare landscape knowledge (acute, ambulatory, virtual, home), patient data expertise and patient experience skills to help companies make the right strategic business, product and marketing decisions. Services include:

1. Strategic Business Planning: Conducts market assessment to guide business, product and marketing strategies. Identifies and evaluates digital health solutions across categories to drive mergers, acquisitions and partnerships.  Defines and validates new business models, data-driven solutions and services. 

2. Patient Experience Strategy: Evaluates current patient experience through best practices framework. Plans, conducts and analyzes stakeholder research and devises journey maps highlighting experience enhancement opportunities, encompassing people, process and technology. 

3. Product & Marketing Strategy:  Co-creates with cohorts (e.g. patient, caregiver and care team) on AI driven health tech solutions. Develops differentiated value proposition story with outside- in view (VOC insights), for marketing, sales and investors.

Find out how I can help you. Email me at SDorfman@Stepping-Stone.net to set up an exploratory discussion.

Learn more about Me 

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UnitedHealth Group Launches OptumizeMe Mobile App to Motivate Healthy Behaviors

During my panel at the World Congress mHealth Summit in July, Bud Flagstad, VP Strategic Initiatives at UnitedHealth Group mentioned their upcoming mobile app which is designed for healthy challenges.

OptumHealth, a business unit of UnitedHealth Group, has just launched the free OptumizeMe app for Windows Phone 7 devices, which will be followed by Android and iPhone platforms in 2011. OptumizeMe is a unique health and fitness app designed to make health both fun and social.

The idea of challenges and trackers was tested with UnitedHealth employees last summer. UnitedHealth found that the challenge participants tended to meet and exceed their fitness goals faster.

With OptumizeMe, you can create challenges and invite others in your social circle to participate. If you are planning a run challenge in Central Park, you can extend your invitation to others in the geography who then opt in to join you. You can use a map to show the location of your event and to check out other events in the area. You can also send motivational messages to your friends and family around the challenge and post your progress to Facebook. Others can respond with a “thumbs up” or a “butt kick” to move you closer to your fitness goal.

Once you complete your first Challenge, you receive your first virtual trophy, a Pioneer badge. Some badges are won based on your efforts and others are a surprise which keeps fitness fun.

In addition to social challenges, you can use OptumizeMe to manage your personal challenges such as training for a marathon or accelerating your physical activity during the holidays. Think about how you would use the OptumizeMe app. What personal challenges and social challenges would you choose to manage?

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